Help from the shop
Contact Branded Preloved.
Ask Ian about a garment, an order or collection in Gloucester. Include the BP stock code or order reference so we can find the right item.
Message or email us
Use the “Ask the shop assistant” button for help on this site, or contact us directly for an item or order question.
Message the shop on WhatsApp →
Email: info@brandedpreloved.co.uk
Please don’t send payment-card details. Orders and payments are handled through the website checkout.
Questions about fit or condition
Tell us which listing you mean and which detail you need checked. Each piece is a one-off; compare its photos, recorded size and any measurements with a garment that fits you. See the size guide.
Gloucester collection
We’re based in GL1, Gloucester, Gloucestershire. Collection is by appointment only, with the private address shared when we arrange your appointment. There is no walk-in shop.
Delivery information · Help with a return · Seller and trading-name details