Privacy policy
Last updated: 28 August 2026
Who operates this website
Branded Preloved Clothes Gloucester is operated by Ian Hancock, sole trader trading as Hanks Trading, Gloucester, United Kingdom.
Information we use
We use information customers provide to process orders, take payment through secure payment providers, arrange delivery, handle returns, answer messages and meet legal accounting obligations. We may also use consented contact details for shop updates.
eBay connection
When the owner connects an eBay seller account, eBay supplies secure authorisation tokens. The website uses them only to manage the shop’s own inventory, selling policies, orders and fulfilment. eBay passwords are never received or stored by this website. Tokens and application credentials are encrypted and restricted to the verified owner account.
Sharing and retention
Information is shared only with service providers needed to operate an order or integration, such as payment, delivery and marketplace providers, or where required by law. Records are retained only as long as needed for customer service, security, tax, accounting and legal obligations.
Your rights
UK data-protection rights may include access, correction, deletion, restriction and objection, subject to legal record-keeping duties. Use the website’s message option to make a privacy request.